Frequently Asked Questions

SERVICES

What products does Propanda Service Enterprise offer?

Propanda Service Enterprise specializes in selling inverters and all the necessary accessories that complement them. Our product range includes a variety of inverters, batteries, solar panels, charge controllers, cables, and other related equipment.

What are the benefits of using an inverter?

Inverters are essential devices for converting DC (direct current) power from batteries or solar panels into AC (alternating current) power, which is compatible with most household and commercial appliances. The benefits of using an inverter include uninterrupted power supply during electrical outages, the ability to use electronic devices in remote locations, and reduced reliance on the main power grid.

What types of inverters does Propanda Service Enterprise offer?

We offer a wide range of inverters to cater to various needs and requirements. Our inventory includes modified sine wave inverters, pure sine wave inverters, grid-tie inverters, off-grid inverters, hybrid inverters, and microinverters.

Are the inverters compatible with different battery types?

Yes, our inverters are designed to be compatible with various battery types, including lead-acid batteries (such as AGM and gel batteries), lithium-ion batteries, and deep-cycle batteries. We can assist you in choosing the right inverter for your specific battery setup.

Do you provide installation services?

Yes, Propanda Service Enterprise offers professional installation services for inverters and associated equipment. Our team of skilled technicians ensures proper installation, wiring, and configuration, taking into account safety measures and efficient performance.

What brands do you carry for inverters and accessories?

We source our products from reputable manufacturers known for their quality and reliability. Some of the popular brands we carry include XBrand, YCompany, ZTech, and AInverter. Our team can guide you in selecting the brand that best suits your requirements.

PRODUCTS

Are there warranty options available for the products?

Yes, most of our products come with manufacturer warranties. The warranty period may vary depending on the brand and product. Our customer support team can provide detailed information about warranty coverage and assist you with any warranty-related inquiries.

Can I purchase spare parts and accessories separately?

Absolutely! In addition to complete inverters and system packages, we offer a wide range of spare parts and accessories. This includes batteries, solar panels, charge controllers, cables, connectors, fuses, mounting brackets, and more. You can purchase them individually to suit your specific needs.

Order & Retunrs

How can I place an order?

To place an order, you can visit our physical store located at [address] or browse our website [https://propanda.com.ng] to make an online purchase. Our friendly staff is available to assist you in person or online to ensure a smooth ordering process.

What payment options are available?

We accept various payment methods, including cash, credit/debit cards, bank transfers, and mobile payment apps. Payment details and options will be provided during the ordering process.

Do you offer shipping and delivery services?

Yes, we provide shipping and delivery services for our products. The availability of shipping and associated charges may vary depending on your location. Our team will assist you in arranging the shipping and provide you with estimated delivery times.

What should I do if I have technical issues with my inverter?

If you experience any technical issues with your inverter or accessories, please contact our customer support team immediately. We have knowledgeable technicians who can provide troubleshooting assistance, offer solutions, or arrange for repairs if necessary.
We’re Here to Help ! Contact us

Main Menu

×